Welcome to 4Cyte Lab Australia. By accessing this website and purchasing our products, you agree to comply with and be bound by the following terms and conditions of use, which govern 4Cyte Lab’s relationship with you in relation to this website.

1. Business Identity & Differentiator

4Cyte Lab is an independent specialist retailer of veterinary supplements and equine equipment. We are NOT affiliated with 4Cyte Pathology or any human medical diagnostic services. By using this site, you acknowledge that you are purchasing products for animal use only and are not seeking human medical services or diagnostic results.

2. Veterinary & Product Disclaimer

The products sold on this website, including the 4Cyte™ and Epiitalis® ranges, are APVMA registered veterinary supplements.

• Information provided on this site is for educational purposes and does not replace professional veterinary advice.
• Always follow the dosage instructions on the product label.
• We do not take responsibility for the misuse of products or for any adverse reactions; we recommend consulting a veterinarian before starting any new supplement regimen.

3. Orders, Pricing & Payments

All prices are listed in USD (unless otherwise specified). We reserve the right to change prices without notice.

• Payment: We accept Credit Cards, Apple Pay, Zelle, and Cryptocurrency. Orders will not be dispatched until payment is cleared.
• Order Acceptance: We reserve the right to refuse or cancel any order at our sole discretion (e.g., due to stock unavailability or suspected fraudulent activity).

4. Shipping & Delivery

We provide shipping across Australia. While we aim for rapid dispatch, delivery times are estimates provided by third-party carriers (Australia Post, etc.) and are not guaranteed.

Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.

5. Returns & Refunds

Our returns policy is governed by the Australian Consumer Law. Please refer to our Warranty & Returns page for specific details regarding the 4Cyte™ Palatability Guarantee and rug return conditions.

6. Intellectual Property

All content on this site, including text, graphics, logos, and images, is the property of 4Cyte Lab or its content suppliers. The trademarks 4Cyte™, Epiitalis®, and others are the property of Interpath and are used here under retail authorization. Reproduction is strictly prohibited.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Australia. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Australia.